How to check the Order’s details?
Where can I find the Order Details?
- Go to the Orders page;
- Filter and find the necessary order;
- Open it.
What can you see on the Order page?
State | |
Transaction ID |
If a user pays for several products at the same time, all these products will be turned into 1 order. Transaction ID is the payment for 1 order, even if this order includes a few products purchases at the same time. |
Order created | The date and time the order was created. |
Order approved | The date and time the order was approved. |
Order updated | The date and time the order was updated. |
Order costs | |
Original amount |
|
Discounts |
|
Joom take rate amount |
|
Joom Ads amount |
|
Merchant revenue as in invoice |
|
Joom Costs | |
Joom discounts | Sum of all discounts applied to your order. It won't change your revenue amount, only the final order amount paid by customer. |
User order amount | Final order amount paid by customer. |
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