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Marina Sokolova

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Activity overview

Latest activity by Marina Sokolova
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    Marina Sokolova created an article,

    Safety Gate (Rapex)

    The Safety Gate (also known as Rapex) is a portal with information about notifications made by EU Member States authorities regarding unsafe non-food products offered to EU customers. Such notifi...

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    Marina Sokolova created an article,

    How to fulfill an Order Online?

    You can fulfill your orders offline and online. Online orders are shipped through Joom Logistics, all the other orders are shipped offline. There are 3 ways to fulfill an order offline: via Merch...

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    Marina Sokolova created an article,

    How to use filters on the Orders tab?

    You can find all the necessary information in your Merchant Panel on the Orders page. How to find the right order? Use these filters to find the right order: Order ID – 8 symbols in capital le...

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    Marina Sokolova created an article,

    Product Requirements for Cosmetics

    If you are selling Cosmetics, please learn the basics of selling them on Joom. PLEASE NOTE: For all new products of this category, you will have to add the required attributes described below....

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    Marina Sokolova created an article,

    Fashion Guide for Merchants

      The more detailed information you provide in your product description, the more pleasant the working experience your customers get. General rules for all Fashion categories State only the real ...

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    Marina Sokolova created an article,

    Rejection Reason "Images Download Failed"

    The list of possible problems for "Image download failed" as a rejection reason includes: Invalid URL The link does not start with "http://" or "https://"; The link contains over 500 charact...

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    Marina Sokolova created an article,

    Product Requirements for Electronics

    The product description with the full information about its attributes will help to avoid wrong presumptions from the customers, which can lead to refunds and bad reviews.    While adding attribute...

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    Marina Sokolova created an article,

    Ship your orders from other platforms via Joom Logistics

    International shipping is much easier now by using Joom Logistics for all your orders. Joom Logistics introduces a new experience: merchants who conduct their business on different platforms other ...

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    Marina Sokolova created an article,

    EU Market Surveillance Regulation From 16 July 2021

    The EU Market Surveillance Regulation 2019/1020, coming into force on 16 July 2021. It's ensuring that you sell safe products compliant with the applicable EU legislation. What the new Market Surv...

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    Marina Sokolova created an article,

    Documents tab

    Some countries require specific certificates to be able to sell your products on their territory. You can upload such certificates in the Documents tab. You can upload the following certificates: ...