Marina Sokolova
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Activity overview
Latest activity by Marina Sokolova-
Marina Sokolova created an article,
Shipping Weight Requirements
Products without weight information cannot be made available for purchase. According to Joom's platform logistics rules, some orders must be fulfilled via online shipping, and weight information is...
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Marina Sokolova created an article,
Unverified Products Limit
Joom focuses on growing sales of bestsellers, as well as new products consciously selected by the merchants. That's why, each merchant can have the limited number of unverified products on Joom. Wh...
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Marina Sokolova commented,
Lütfen bu konuda merchant@joom.com'a yazıp Destek Ekibimizle iletişime geçiniz.
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Marina Sokolova created an article,
How to fill in the CSV/XLSX templates?
This article will help you correctly fill in CSV and XLSX templates to add your products to the store. You can use these links to quickly find the necessary information The List of Product Attri...
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Marina Sokolova created an article,
Auto-Participation in Promotion
Auto-Participation in Promotion is a special tool for optimizing the work process that relieves merchants from manual work on regular adding products to promotions. For automatic participation in t...
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Marina Sokolova created an article,
🏠 Packaging Requirements for Home & Kitchen
The packaging requirements specified in this article are mandatory. In case of deviations from these requirements and damage to the products during delivery, the merchant will be responsible for it...
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Marina Sokolova created an article,
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Marina Sokolova created an article,
Negative Feedback Rate
Negative Feedback Rate is one of the metrics of your store performance. It shows whether your products perform the same or worse than other products within similar category and price range on the p...
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Marina Sokolova created an article,
Quality Refund Rate
Quality Refund Rate is one of the metrics of your store performance. It measures the ratio of number of orders refunded due to quality reasons to number of all the orders approved during the evalua...
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Marina Sokolova created an article,
Cancellation Rate
Cancellation Rate is one of the metrics of your store performance. It measures the ratio of number of orders cancelled by a merchant to number of all the approved orders during the evaluation perio...