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Joom Team

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Latest activity by Joom Team
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    Joom Team created an article,

    What is a Product Variant?

     What is the difference between a Product and its Variant?  Product Product Variant Product is a group of variants (items) of one model. Product variant is one specific SKU (item). ...

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    Joom Team created an article,

    How to Choose Store Icons?

    To make the store more attractive to customers, we advise you to design your own store icons. They are displayed on a product's page, on the main page of the store, and in the Favorites section. Y...

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    Joom Team created an article,

    Product Variant Attributes

    Product Attribute is a parameter and your product's feature that we use on Joom to represent your products in their product cards.  Product attributes can be divided into 2 groups: Product Basic ...

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    Joom Team created an article,

    How to Name a Store?

    Joom recommends you pay more attention to your Store name to help customers easier identify your products. When naming a store, please pay attention to Joom’s restrictions on store names. The moder...

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    Joom Team created an article,

    How to fulfill an Order Offline?

    You can fulfill your orders offline and online. Online orders are always shipped through Joom Logistics; all the other kinds of orders are shipped offline. There are 3 ways to fulfill an order offl...

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    Joom Team created an article,

    Restricted Products and Content

    Joom follows the customs laws of different countries. If a restricted product discovered on sale, it will be disabled without preliminary notice. Merchant will be penalised for prohibited activity....

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    Joom Team created an article,

    How to Integrate a Store through API?

    In order to integrate with API/ERP system you have to create an App and go through the authorization process.  We use the oAuth authentification to offer you better security – no one would be able ...

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    Joom Team created an article,

    What is a Store?

     Store is a virtual storage for your products on Joom.      What is the difference between a Store and an Account? Merchants have no limits for opening new stores. As for platform accounts, each m...

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    Joom Team created an article,

    Refund Policy

    A client can make a refund for any reason within 14 days from the date the order was received. All refunds are made in agreement with a merchant. Valid reasons for refunds: Non-delivery refunds. ...

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    Joom Team created an article,

    Fulfill new Order

    There are 3 main methods of fulfilling your order on Joom: Merchant Panel CSV files Joom API / ERP system 1. Go to the Orders page; 2. Click on the new order; 3. Click on "Ship Offli...