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Joom Team

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Latest activity by Joom Team
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    Joom Team created an article,

    What is Joom Logistics?

    Joom Logistics is available for British, German, French, and Turkish merchants. But this article applies only to the British merchants. If you’re a French, Turkish, or German merchant, please ...

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    Joom Team created an article,

    What is a Product Variant?

     What is the difference between a Product and its Variant?  Product Product Variant Product is a group of variants (items) of one model. Product variant is one specific SKU (item). ...

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    Joom Team created an article,

    How to Choose a Store Icon?

    To make the store more attractive to customers, we encourage merchants to design their own store icons. Store icons are displayed on a product's page, on the main page of the store, and in the Fav...

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    Joom Team created an article,

    Product Variants' Attributes

    Download one of the templates below and fill in the product information there:  CSV XSLX Product attributes can be divided into 2 groups: Product Basic Attributes. Product Variation Att...

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    Joom Team created an article,

    How to Name a Store?

    Joom recommends you pay more attention to your Store name to help customers easier identify your products. When naming a store, please pay attention to Joom’s restrictions on store names. The moder...

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    Joom Team created an article,

    How to Ship an Order?

    To Ship an Order:  Go to the Orders page, Open an Order that you want to ship,  Click on the Ship Offline button,   Choose the Postal company from the list, If you want to add a new logistics...

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    Joom Team created an article,

    Restricted Products and Content

    Joom follows the customs laws of different countries. If a restricted product discovered on sale, it will be disabled without preliminary notice. Merchant will be penalised for prohibited activity....

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    Joom Team created an article,

    How to Integrate a Store through API?

    In order to integrate with API/ERP system you have to create an App and go through the authorization process.  We use the oAuth authentification to offer you better security – no one would be able ...

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    Joom Team created an article,

    What is a Store?

     Store is a virtual storage for your products on Joom.      What is the difference between a Store and an Account? Merchants have no limits for opening new stores. As for platform accounts, each m...

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    Joom Team created an article,

    Refund Policy

    A client can make a refund for any reason within 14 days from the date the order was received. All refunds are made in agreement with a merchant. Valid reasons for refunds: Non-delivery refunds. ...