Joom Team
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Activity overview
Latest activity by Joom Team-
Joom Team created an article,
What is a Product Variant?
What is the difference between a Product and its Variant? Product Product Variant Product is a group of variants (items) of one model. Product variant is one specific SKU (item). ...
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Joom Team created an article,
How to Choose a Store Icon?
To make the store more attractive to customers, we encourage merchants to design their own store icons. Store icons are displayed on a product's page, on the main page of the store, and in the Fav...
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Joom Team created an article,
Product Variation Attributes
Name Description Status SKU (Variant SKU) SKU is a unique product variation identifier. Requirements: Latin symbols and numbers only, Should be unique within an entire account. It c...
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Joom Team created an article,
How to Name a Store?
Joom recommends you to pay more attention to your Store name to help customers easier identify your products. When naming a store, please pay attention to Joom’s restrictions on store names. The mo...
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Joom Team created an article,
How to Ship an Order?
To Ship an Order: Go to the Orders page, Open an Order that you want to ship, Click on the Ship Offline button, Choose the Postal company from the list, If you want to add a new logistics...
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Joom Team created an article,
Restricted Products and Content
Joom follows the customs laws of different countries. If a restricted product discovered on sale, it will be disabled without preliminary notice. Merchant will be penalised for prohibited activity....
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Joom Team created an article,
How to Integrate a Store through API?
In order to integrate with API/ERP system you have to create an App and go through the authorization process. We use the oAuth authentification to offer you better security – no one would be able ...
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Joom Team created an article,
What is a Store?
Store is a virtual storage for your products on Joom. What is the difference between a Store and an Account? Merchants have no limits for opening new stores. As for platform accounts, each m...
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Joom Team created an article,
Refund Policy
Valid reasons for refunds: Non-delivery. Incomplete package. Product description mismatch. Problems with quality. 1. Non-delivery If a customer requests a refund because of non-delivery, we wil...
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Joom Team created an article,
Fulfill new Order
There are 3 main methods of fulfilling your order on Joom: Merchant Panel CSV files Joom API / ERP system 1. Go to the Orders page; 2. Click on the new order; 3. Click on "Ship Offli...