Information about a product, including its characteristics, must correspond to the product that will be delivered to the final customer.

Any attempt to lead a customer away from the Joom platform is strictly prohibited. In particular, advertising, posting email addresses, links, URLs to the third-party services in the product description, name or image is prohibited.

Joom strictly prohibits to leave false positive reviews for their own products to improve their ratings.

 The name of your store should not mislead customers or violate intellectual property rights.

Only one merchant account can be registered per company. Using duplicated accounts may lead to the blocking of all accounts.

Joom prohibits the use of other people's images and its editing. Such actions will be classified as a copyright infringement. 

Joom customer service department independently communicates with customers. We don't allow merchants to contact customers directly, to provide any additional services or ask customers to change the product rate.

We very appreciate and thank you for your honesty!