Fulfill new Order
There are 3 main methods of fulfilling your order on Joom:
Merchant Panel |
CSV files |
Joom API / ERP system |
1. Go to the Orders page; 2. Click on the new order; 3. Click on "Ship Offline"; 4. Fill in the shipping information. 5. Click on Fulfill.
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1. Go to the Orders page; 2. Click on Export Unfulfilled Orders blue button; 3. Open the CSV file and modify: mark approved orders as shipped. Don't forget to save changes. 4. Click on Upload CSV File of Fulfilled Orders. Upload the updated .csv file back to the platform.
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The most powerful way to fulfill new orders. All you need is to integrate your ERP system with your account. Joom supports most of ERP systems, such as Mabang, Act need, etc. See the full list of supported ERP systems. If you're not familiar with API, we suggest you see Quick Start Guide. |
You can indicate one track number for several orders to one client for one delivery address.
To learn more about order-details please refer to the Orders page.
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