Set up your Account – Joom European Help Center 🇪🇺

oom is so glad to welcome you on our platform.

Here you can find the information about how to set up your merchant's account.

Please provide only valid contact information and email addresses in order that you will not miss our notifications.

It should be valid because this address will be used to send refunded products back to you.

Here you need to indicate only the company's payment information, not personal.

You can choose Payoneer or Bank as a payment method.

Bank	Bank and merchant's account should maintain EUR currency in order to be able to receive the payments (EUR currency or multi-currency account). If you have a multi-currency account, then EUR will be converted into the main currency of the account.
Account number	IBAN format. An IBAN, or international bank account number, is a standard international numbering system developed to identify an overseas bank account. An IBAN number is an alphanumeric number containing information that identifies a bank, country, and account number. The number starts with a two-digit country code, then two numbers, followed by up to thirty-five alphanumeric characters.
VAT number	VAT number is the unique number that identifies a taxable person (business) or non-taxable legal entity that is registered for VAT. Every VAT identification number must begin with the code of the country concerned and followed by a block of digits or characters.
SWIFT	A SWIFT number is an alphanumeric number containing information that identifies a bank and branch. It can be eight or 11 characters long, depending on which bank office it refers to. 11 characters (if only 8 characters provided, then add XXX at the end).

Type of business entity — choose Sole Proprietorship. Only this type of account can be linked to the merchant's account on Joom.
The information specified in the Payoneer account must completely match the information specified in the Joom account.