KYC Profile
Joom works with legal entities only. If you have a legal entity of active status, and want to become a Joom merchant, please complete your KYC Profile.
What is KYC?
KYC (Know Your Customer) Profile — is a page in your Joom account displaying your up-to-date company info, including:
- Information about the company itself.
- Information about the company director or legal representative.
- Information about the company UBO (Ultimate Beneficial Owner).
Where to Find the KYC Profile?
You have to provide your company information for the KYC profile:
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Go to the "KYC Profile" page.
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Fill in all the information (obligatory fields are marked with an asterisk *).
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Click on the Send for Review.
PLEASE NOTE:The Profile review may take up to one week. If any informational change occurred to your company, please inform Joom and update the related information as early as possible. |
Requirements for Passing the KYC
Company |
The company in the KYC profile should be the one receiving money from Joom. |
Up-to-date information |
Please provide the latest, up-to-date information about your company. If any information has been changed, you must update this information (e.g., if a legal representative has been changed, please state the current legal representative in the KYC Profile). |
UBO |
UBO is the Ultimate Beneficial Owner of the company, the person, or entity who holds 25% or more of share capital. If your company has several UBO’s, you must provide information about all of them. |
Text |
Text content should be written in the correct format (e.g., should use space between English words, should use accurate punctuations). |
Photos of documents |
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PLEASE NOTE:
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KYC Statuses
Action Required |
Click on "Edit KYC Profile" and fill in all the fields. |
On Review |
Your profile is sent for review. Please wait for the results. |
Profile Reviewed |
Your KYC Profile was reviewed and approved by Joom. |
KYC Passed |
Your Profile passed our full KYC review. |
KYC Not Passed |
Review failed. Please fix the errors. |
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