KYC Profile
Joom will only work with legal entities. If you have a legal entity in active status, but not a Joom merchant yet, please proceed with the KYC.
What is KYC?
KYC (Know Your Customer) Profile — is a page in your Joom account displaying your up to date company info, including:
- information about the company itself.
- information about the company director or legal representative.
- information about the company UBO (Ultimate Beneficial Owner).
Where to Find the KYC Profile?
You, as a merchant, need to provide your company information for the KYC profile:
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Open the Settings page in your Joom account.
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Choose the KYC Profile tab.
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Fill in all the information (obligatory fields are marked with an asterisk *).
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Click on the Send for Review.
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Requirements for Passing the KYC
Company |
The company in the KYC profile should be the one receiving money from Joom. |
Up-to-date information |
Please provide the latest up-to-date information about your company. If any information has been changed, you must update this information (e.g., if a legal representative has been changed, please state the current legal representative in the KYC Profile). |
UBOs |
UBO is the Ultimate Beneficial Owner of the company, the person or entity who holds 25% or more of share capital. If your company has several UBO’s, you must provide information about all of them. |
Text |
Text content should be written in correct format(for example, should use space between English words, should use accurate punctuations). |
Photos of documents |
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PLEASE NOTE:
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KYC Statuses
When you send your company info for review, you will see the review status on the top of the page.
Action Required |
Fill in all the fields and complete the profile. |
On Review |
Your Profile is sent for review. Please, wait for the results. |
Profile Reviewed |
Your KYC Profile was reviewed and approved by Joom. |
KYC Passed |
Your Profile passed our full KYC review. |
KYC Not Passed |
Review failed. Please, fix the errors. |
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