How to fill in the CSV/XLSX templates?
This article will help you correctly fill in CSV and XLSX templates to add your products to the store.
You can use these links to quickly find the necessary information
The List of Product Attributes | |
How to work with the template? | Template With Preset Attributes |
How to Check if The File Uploaded Successfully? |
Product Attribute – is a parameter and your product's feature that we use on Joom to represent your products in their product cards.
Product attributes can be divided into 2 groups:
- Required – those you must list while filling in your product's card or a CSV/XLSX file.
- Recommended – those you don't necessarily need but should provide to give your customers as much info as possible.
PLEASE NOTE:
- You can check the second row under each attribute name to see whether it's "required" or "recommended". Delete this row before uploading the file. You can delete it during or after filling it out.
- All "recommended" columns can be left blank or deleted for convenience.
- Make sure the format of the cells in the file is Text to avoid recognition errors.
The List of Product Attributes:
Name |
Description |
Status |
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Product SKU |
Unique product identifier that is COMMON for a group of variants of ONE product. It's NOT the same as SKU. Requirements:
RIGHT ✓:
WRONG ✗:
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Store ID |
How to find the Store ID:
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Name |
The product’s features and its basic characteristics. The product naming template: Product type (what) + Brand (who) + Characteristics (color, size) + Version. Requirements:
DON'T indicate:
RIGHT ✓:
WRONG ✗:
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Description |
Readable text describing your product. Requirements:
DON'T indicate:
RIGHT ✓:
WRONG ✗:
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Product GTIN |
Global Trade Item Number – unique number for your group of products. GTINs cannot be removed – only modified. If you have an error while filling it, please check and change the formatting of this field. Please refer to this article to learn more. |
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Brand |
The brand name that was given by the brand owner.
Refer to the article to learn more. |
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Search Tags |
Keywords that help users to find your products easily. Requirements:
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Labels |
For internal grouping of products. Requirements:
Please refer to this article to learn more. |
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Price |
Your product price in euro. Requirements:
DON'T indicate the currency, only the numbers. Please indicate the prices without the VAT amount. Joom automatically calculates the VAT according to the country for each merchant.
RIGHT ✓:
WRONG ✗:
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MSRP |
Manufacturer's suggested retail price. It will be shown as the crossed-out original price. The number in the PRICE column is the actual sale price. Example: Requirements:
DON'T Indicate the currency, fill in the numbers only.
RIGHT ✓:
WRONG ✗:
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Dangerous Kind |
Used to define the product type. To enter the product attribute "dangerous kind" correctly, please consider using the following variants (for CSV and ERP):
Please refer to this article to learn more. |
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Landing Page URL |
URL to the product page on other platforms. |
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Product Main Image URL |
Upload ONE common product main image for all the product variants. We advise uploading the square image. If you upload a non-square picture, the squarest one will be selected as the main. Requirements:
DON'T:
Please refer to this article to learn more. |
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Extra Image URLs |
Requirements:
Please refer to this article to learn more. |
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Video ID |
This feature is available for Top Stores only. Once you upload a video to the platform, copy its Video ID and insert it in your file. Please refer to this article to learn more on how to upload videos. |
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Suggested Category ID |
If you don't know which product category your product belongs to, you can leave this field blank. We will determine the product category ourselves. Specifying the product category will help us moderate the product faster. You can find the list of all Product Category IDs here. |
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Variant SKU |
Unique product variant identifier that cannot be repeated. It's NOT the same as the Product SKU. Requirements:
RIGHT ✓:
WRONG ✗:
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Color |
Fill in this field only if your product variants vary in color. Requirements:
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Size |
Fill in this field only if your product variants vary in size. Requirements:
Please refer to this article to learn more about the Size Charts. |
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Currency |
Only euro. RIGHT ✓:
WRONG ✗:
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Inventory |
The number of products that are currently in stock. Requirements:
RIGHT ✓:
WRONG ✗:
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Variant Main Image URL |
Direct link to the main image for your product variant that shows the different styles, colors, angles, etc. We advise uploading the square image. If you upload a non-square picture, the most square one will be selected as the main. Requirements:
DON'T:
Please refer to this article to learn more. |
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Shipping price |
Shipping cost for a certain product variant. Requirements:
DON'T indicate the currency, only the numbers. RIGHT ✓:
WRONG ✗:
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Shipping weight |
Product weight in kilograms (kg) after packaging. Requirements:
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Shipping length |
Product length in centimeters (cm) after packaging. Requirements:
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Shipping width |
Product width in centimeters (cm) after packaging. Requirements:
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Shipping height |
Product height in centimeters (cm) after packaging. Requirements:
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How To Work With The Template?
- Open a CSV/XSLX file.
- Start filling in product information from the second row. Please refer to the Product Attributes list to learn more on how to fill in the fields.
- Start filling the information on product variants with the Variant SKU column.
4. Use a new row for each product variant.
5. To group a few product variants into one product, fill in the same Product SKU.
6. The Product Name, Description, Search Tags, Dangerous Kind, and Main Image of the Product attributes are common to all grouped product variants. Make sure that the product information is valid for all grouped variants.
7. Fill in the Store ID information.
8. Save the document as a CSV or XSLX file.
PLEASE NOTE:
- The first row contains default names of product attributes.
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Those fields that cannot be changed but are required to be filled in are marked as required.
- Non-mandatory attributes can be left blank.
Video Tutorial on How To Fill in Templates
Template With Preset Attributes
When adding your products, you can create Templates for specific product categories with all the required and recommended attributes set in the template by default.
- Go to the Products page in your Joom account.
- Click on the Manage Products button.
- Choose Create/Change via CSV/XLSX.
- Click on the Set up a template CSV/XLSX button.
5. When selecting a Template type, pick Per Category.
6. Pick the Product Categories (up to 5).
7. Select the file format you prefer (CSV or XLSX).
8. Click on the Download button.
9. Edit the file and upload it to the Merchant Panel.
How To Check If The File Uploaded Successfully?
1. Open the Uploads page in your Merchant panel.
2. Find the uploaded file in the list and check its status.
3. You will see Completed if it was uploaded successfully, and Completed with errors if it wasn’t.
4. If the status is Completed with errors, click on the file name to learn more about the error.
5. Record + number indicates the row where the error occurred.
6. After " : " you can see the detailed information about the error.
For more information on how to upload the file to the platform, please refer to this article. |
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