The packaging requirements specified in this article are mandatory. In case of deviations from these requirements and damage to the products during delivery, the merchant will be responsible for it and will have to compensate the customer for the damages. 

General recommendations:

1. The packaging should correspond to the size of the product. Some merchants try to fit the product into one small package. It leads to the package damage, and therefore the order can be damaged or can be partially delivered, not wholly. So, please choose the suitable size packaging for your order.

❌ Example of bad product packaging:

    2. Products that can be folded must be packed very compact. 

    3. If you send various orders or items in one package, make sure that all items are collected and that you have not missed anything. 

    4. If various products are sent in one package, each product must be packed in an individual package from the manufacturer. In case you put together various items without the original package, the product can damage other products or that the package. Also, the package can be torn, as a result of which the product can be damaged or not delivered to the customer in its entirety.

❌ Example of bad product packaging:

   5. We strongly recommend wrapping original manufacturer's packaging with a protective film. Since customers often buy products as a gift, all packaging must be delivered without any damages. If the original manufacturer's packaging is soft, additional strengthening (for example, cardboard) is recommended to prevent damage to the products.

✅  Example of good product packaging:

   6. We remind you that it is forbidden to put foreign items in the packaging, for example, business cards or contact details of the merchant etc. 

   7. Each product must be checked for damages such as scratches before shipping. It is forbidden to send damaged items. Don’t forget to ensure that you send the product with correct color, size, and SKU number.

   8. Each piece of product that is made of multiple fragile parts must be wrapped carefully in bubble wrap for protection during transportation.

❌ Example of bad product packaging:

    9. The packaging must match the size of the product and must be non-transparent. It is important to cover the mail package before shipping to avoid the loss and the damage to the contents.

❌ Example of bad product packaging:

Bathroom Products

1. Fragile products, for example, plastic or sheet metal products, can be damaged during transportation. You must pack such products into a box and protect them with additional protective film and bubble wrap.

❌ Example of bad product packaging:

    2. If the product consists of multiple parts, such as a shower head and a hose, you must pack all parts of the product so that it cannot be damaged during transportation. For example, both parts of the product need to be wrapped in a bubble wrap.

    3. If the product is large and there are voids in the original manufacturer's box, you must provide cushioning around the packed item.

   4. If you sell bathroom mirrors, the glass must be covered with a protective film, and the mirror must be packed in bubble wrap and box.

 Home Appliances

1. Products of this category are usually expensive. So, please pay more attention to the packaging of such products. 
2. It is necessary to fill all the voids with bubble wrap or airbags if there are empty spaces in the box.
3. If the product comes with related products, such as an adapter or power cord, please ensure that these products are packed separately so that they cannot damage the equipment during transportation.

 Home Decor

1. This product category often includes fragile products that are made of plastic or thin metal. So, products must be packed in a foam box and additionally wrapped with a bubble wrap to prevent damage during transportation.

✅  Example of good product packaging:

❌ Example of bad product packaging:

    2. If you’re selling large-sized furniture, then the pieces should be tightly packed in the box. There should be no free space.

❌ Example of bad product packaging:

    3. If the products aren’t very sturdy, then it’s forbidden to pack it simply in a bag. It must be additionally wrapped with a bubble wrap or packed in a foam box.

❌ Example of bad product packaging:

4. If you’re selling products that can be folded, such as flags, then they must be packed as compactly as possible.

5. Paintings, posters, and other paper products must not just be rolled, but wound on a tight roller. Because without a roller, customers receive crumpled products that are unsuitable for use.

Home Improvement

1. Bulky products, such as self-adhesive wallpapers or panels, if you pack them in rolls, then these rolls must be wound on a tight roller because without a roller, customers receive crumpled wallpapers that are unsuitable for use.

❌ Example of bad product packaging:

Home Textile

1. Bedding sets must be packed in strong plastic packaging so that they cannot get dirty during transportation.
2. If the product consists of multiple parts, such as a bedsheet, a pillowcase, and a duvet cover, please check before sending that all the products are included and nothing has been forgotten to be included.
3. If you’re selling bulky products, such as pillows, please ensure that the packaging is appropriately sized. It must not be smaller than the product itself. If the packaging is smaller than the product, then it may tear during transportation.

 Housekeeping & Organization

1. Bulk products, such as detergent, should be packed in strong packaging to keep them from spilling during shipping;
2. Use bubble wrap if you pack orders only with packaging bags;
3. Pack fragile products made of plastic or thin iron with bubble wrap or styrofoam box.

❌ Examples of bad product packaging: 

 Kitchen, Dining & Bar

1. All sharp objects such as knives, scissors and other piercing and cutting product should be packed with the protective cases;

2. Make sure that the package size matches the product size, and the product fits completely into the package;

❌ Examples of bad product packaging:

    3. Fragile products (such as glass, ceramics, thin metal, etc.) should be packed in a styrofoam box, not in a packaging bag. Locate the products firmly in the styrofoam box. For additional protection, you can use bubble wrap;
✅ Example of good product packaging (same product):

❌ Examples of bad product packaging:

4. Large-sized products (such as cooker protection panels) should be packed with rigid cardboard so that they do not break during shipping;
❌ Examples of bad product packaging:

Lights & Lighting

1. Large-sized products (such as lamps and floor lamps) should be packed in the styrofoam box. It is prohibited to only use cardboard box;
2. Fragile products (such as light bulbs, streetlamps, and other small lighting products) need to be additionally wrapped in bubble wrap. Don't ship products only in factory packaging.

❌ Examples of bad product packaging: