Welcome to European Help Center!

Step-by-Step Guide

• Why do Merchants choose Joom?
• Set up your Account
• Allowed Countries & Regions
• Create a Store
• Add a Product

Step-by-Step Guide

• Authorize a brand
• Fulfill new Order
• Shipping
• What is Joom API?
• How to become a successful Joom merchant?

Platform Rules

• Restricted Products and Content
• Prohibited Activities
• Refund Policy
• Payment Rules
• Take Rate

Store

• What is a Store?
• How to Name a Store?
• How to Choose a Store Icon?
• How to Connect to Integrator?
• How to Integrate a Store through API?

Payment

• How to check Payment details?

Features

• Merchant Performance System
• Analytics tab
• My Files
• Top Store

Features

• How to Delete Products via CSV?
• How to Transfer Products via CSV?

Management

• How to Add Products?
• How to Edit a Product?
• What is a Product Variant?
• How to Create a Size Chart?
• How to Enable/Disable a Product?
• How to check Product Reviews?

Product Attributes

• Product Basic Attributes
• Product Variation Attributes
• Your Unique Attribute

CSV

• What is a CSV File?
• How to Upload a Product via CSV?
• CSV Uploading Errors

Moderation

• Product Moderation
• Why my Product was Rejected?

Management

• How to Cancel an Order?
• How to Check Orders Details?

CSV

• How to Consolidate Orders via CSV?
• How to Fulfill Orders via CSV?

Offline Shipping

• How to Ship an Order?

Promotions

• Special Promotions
• Daily Promotions
• Blogger Exchange